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Privacy Policy

Last Updated: May 21, 2026

1. Information We Do Not Collect

Unlike traditional e-commerce platforms, iSOFT Store (buy.isoft.com.lk) is designed with data minimization in mind:

  • We do not require you to register a user profile or account.
  • We do not save your passwords, billing addresses, or payment credentials on this website.
  • We do not use tracking cookies or third-party analytic trackers to profile your activity.

2. Manual Chat & Transaction Data

Because all activations and fulfillment are done manually, we only interact with the contact details you provide when initializing a secure chat:

  • WhatsApp/Telegram Contact Info: When you contact us to order a product, your phone number or public telegram handler is visible to us. We use this strictly to discuss configuration requirements, request manual payment receipts, and deliver your digital licenses.
  • Email Support: If you contact us via [email protected], your email address is used solely to respond to your specific inquiry or resolve support requests.

3. Data Retention & Sharing

Your privacy is paramount. We handle customer information under strict guidelines:

  • We do not sell, rent, trade, or distribute your email address, phone number, or chat transcripts to third-party advertisers or brokers.
  • We retain transactional information (e.g., date of purchase, license type, and messaging logs) only to verify future warranty claims, facilitate subscription renewal support, or trace defective activation keys.

4. Content Security & Technical Protection

Our website frontend is served behind a secure Content Security Policy (CSP). This prevents malicious cross-site scripting (XSS), ensures only safe assets are executed in your browser, and strictly blocks external, unauthorized domains from reading your activity on our store catalog.

5. Contact Information

If you have any questions about this Privacy Policy or wish to request the deletion of your historical support transcripts, please contact us at:

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